Sunset Group | Better Business Bureau Profile This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Please contact me at zillayh@gmail.com. In some cases, your timeshare developer may offer an official exit program. Hello I was scammed too. Sunset Solutions Group LLC | Better Business Bureau Profile Did they finally move on? The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! We followed the terms of the contract termination clause (13) as written in the contract. That night I googled them and saw a lot of bad reviews about them . 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Can You Get Rid of a Sunset Group Timeshare? The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. This may also include calls and text messages to my wireless telephone numbers. How to Get Rid of Garza Blanca Timeshare ? It does not guarantee you any actual access to a room for any amount of time. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. We discovered tons of Timeshare Compliance reviews validating these services. Get Rid of Timeshare Without Ruining Credit? This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. Sunset Group, Sales Dept. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. There is nothing stated in the contract . They would not allow us to roam the facility or talk to any of the guests. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Sunset Group, Resort Management Review - Ripoff Report If a hurricane destroys the building, there is no required repair or fix. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. And they have right of refusal if the owner tries to sell it themselves. My husband and I were scammed also. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. 1. They are Unethical, dishonest and should be put out of business. Can You Get Rid of a Sunset Group Timeshare? Beware! Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. They refused to show me these mysterious rules. We are seeking total resolution. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. Is there any legal action being taken against the Sunset Group? How to Cancel Hyatt Residence Club Timeshare? We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. But opting out of some of these cookies may have an effect on your browsing experience. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. The document they show is a complete fake. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. Im praying one day there will be a law suit against them. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. 9. I was scammed in May 2018. If there is a lawsuit, let me know guys, I was a victim too. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. The first offer to purchase was around 68 thousand dollars. We were sucked in by their promise to get us a balcony for an inside cabin rate. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. We recommend you contact your timeshare company before working with a timeshare exit company. Same issues here, please let me know if you found solutions or atty, or any lawsuit. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. 5 minutes of your time could help you resolve this nightmare once and for all. Update: Did get my money back from the credit card company, was sent to a collection agency. This scammers has to stop. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. I promised nothing. 15 Steps on How to Cancel a Timeshare Contract? We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: - sunsetsales@sunset.com.mx. Any updates on this? I live in Australia. a complaint VS. Sunset . I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. For example, you could sell your timeshare privately on a resale website. How did it turn out for you guys? They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. Were happy to help in any way we can. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. I was in suspense. Can You Get Rid of an Occidental Allegro Timeshare? Sunset Lagoon, Royal Sunset, Sunset Group Blvd. May 22, 2010 @ 12:56 PM). The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. Same happened to me in Playa del Carmen. Sunset neighbors sue over contentious affordable housing project I was directed to a lady at a counter where I could pay our cab fare there. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. by consumers, for consumers. Guess what? They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Please we nees help. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. I wanted a cancellation and return of my money. This effectively nullifies the contract. Terrible company. www.sunsetscam.com By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. I asked to see the rules and they changed the subject. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. Youre not the only one wanting to ditch their Sunset Group timeshare. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. I almost got scammed myself. Historical Court Records (more than 50 years old). Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and We finally caved in and agreed to meet the last day that we were there. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php I'm in the process of calling the BBB and seeing what they can do. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. As a result of this failure, we have not been able to exercise the membership privileges promised to us. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. We told them that we were there to relax and did not want any meeting. Please be aware of these types of schemes. Sunset Group is a family-owned timeshare developer. Ripoff Report | Sunset Group Review - Cancun, Internet If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. These are more complaints about this resort: At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? I wish I had done some research about them. I only get emails. Possibly the attorney General also! I said "I said mail, not phone, not fax, and not email". At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. They are taking away their earnest money based on lies and misrepresentation. The tour was nice, then came the HIGH pressure sales pitch. So would I Earl. You will speak with two reps who tell you that they are giving a . Jan 06, 2019 4:36 pm EST. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. We decided to take advantage of this. . And you cannot trade your 'private residence' to go somewhere else if it is destroyed. We are rather disgusted with Sunset and would like to chat with any/all about this. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. As we mentioned countless times before, escrow can be very beneficial. This review was chosen algorithmically as the most valued customer feedback. This will surely increase the credibility of your complaint. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. They said this was a standard business practice in Mexico. Were eager to assist in any capacity we can. Try Profeco, and don't take no for an answer. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Sunset Solutions Group Response Apr 23, 2020. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. When I asked who is really the travel agency that I am paying to, they were vague about it. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. They said we could come anytime to use our 'week'. We kept telling them that we had some place to go and were late and we needed to leave. We accepted the second option. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Not much else he can do he says. Search. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. Never begin working with a company without first having everything written down in a legally binding contract. #5. Welcome to Sunset Properties Group! I wanted to cancel but my wife wanted the SUV for the week. All they would say is "that is what your maintenance fee guarantees". Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. In short, the rule requires the . The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. The presentation was very high-pressured and very distracting. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Me and my mom were mislead and not they said our membership cancellation is not valid. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. Her "closer" finally agreed to text me the details. If youre now regretting your purchase, there are a few things you should know. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. How To Get Out of a Diamond Resorts Timeshare? 8. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. I totally regret this. The company takes great pride in taking care of all your needs before, during, and after your stay. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. FRAUD (charge #1) - Pg. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. Can You Get Rid of an Escondido Towers Timeshare? sunsetgrouplies@hotmail.com. Im Michelle. The plaintiff is . This category only includes cookies that ensures basic functionalities and security features of the website. the marina which is not even built yet was one of the best though. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I asked for the details of multiple travel destinations package. sunset group / fraud and dishonest. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. We are Americas #1 Timeshare Exit Resource. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. We finally were contacted by a person named Rosalia Silva Campos. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. Instead of waiting around thinking the solution will present itself to you. Promotoria Sunset Group Timeshare Owners Lawsuit For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. This is multiple scenarios with the same story. Same thing happened to us. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. but this timeshare by Royal Elite/Sandos. We only suggest companies with high ratings and verified customer reviews. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. The second most common complaint is that Sunset Group uses high-pressure sales tactics. What are the process you did? They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Didn't seem like a bad deal to us. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Can You Get Rid of a Sunset Group Timeshare? Guide 2023
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